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Feedback Summary: nice overview and examples, models and examples were helpful, very good interaction [with us], I was tired after lunch! Overall, it was a great experience for me and the feedback was overwhelming, I still have another large pile of sticky notes and picture to process. Very good interaction with us, connecting some of the dots for the Lean Change Management cycle. I have another list of Options to consider for the next workshops that are being planned at the moment. Much like static change models cannot manage the dynamic, and sometimes chaotic, nature of organizational change, neither can a static agenda for a workshop provide a rich experience for participants. If you’re interested, check out the workshop details and let me know if you’d like one hosted in your city! Jason LittleAuthor, Lean Change Management at LeanintuitI began my career as a web developer when Cold Fusion roamed the earth.
In 2008 I attended an experiential learning conference (AYE) about how people experience change and since then, I’ve been writing, and speaking, all over the world about helping organizations discover more effective practices for managing organizational change. Hi Jason, Would love to know if you are interested in visiting Melbourne Australia to run some workshops!!
Latest PostsUsing Creative Visuals to Show Progress on May 19, 2016In the project management world we take big projects and break them up into smaller pieces so they are less overwhelming to the people doing the work. Successful Agile Transformation through Community Building on April 15, 2016 Alternatives to Agile Scaling Frameworks on March 29, 2016Scaling Agile is a hot topic nowadays…well, most of the early adopters in Agile have already moved on from this but many organizations in the late majority are looking to scaling frameworks to help them be more Agile.
Even so, it seems the greatest danger – the greatest violence – that any of us face is contained in our attacks on our environment.
In the past few years, the Pentagon has issued several reports which concur that the greatest threat to U.S. Its terrible legacy of forcing its own soldiers and their families, over decades, to drink lethally carcinogenic water on  bases that should have been evacuated as contaminated sites is covered in a recent Newsweek story. The children in the camp were  among the most endearing human beings I have ever encountered.
Our fears and the longing for comfort, for status, which drives our consumption, blend seamlessly, one into the other.  We want all the wealth, and we want all the security. With any serious, mission critical applications development, we should always have three to five core environments in which the team is operating.
This ties in a variety of policy and procedures to provide end-to-end service delivery for the customer. Every fortnight the team leaders, DBA's and the development manager discuss new and existing work over the next two weeks.



The system tracks all new developments (3 month max cycle), mini projects (5-10 days), long term projects (measured and managed in 3 month blocks) and other enhancements and system bugs. The resource meeting identifies and deals with issues within the environments, tasks to be completed or nearing completion and the work schedule over the next two weeks. There are not a lot of development teams that I have come across that have their own server administrators.
On the Development and Test servers I allow Administrator access to simplify the whole process. Allowing administrative access to any server usually raises hairs of the back of peoples necks, but in a managed environment with strict adherence of responsibilities and procedure, this sort of flexibility with staff is appreciated and works well with the team. The DBA maintains a "database change control form", separate from the IR management system and any other change management documentation. With this in mind, I am quite lenient with the server and database environment, giving the following privileges.
The test server database configuration in relation to security, user accounts, OS privileges, database settings are close to production as we can get them.
Here the DBA will apply scripts generated from complete change control forms that alter database structure, namely tables, triggers, schema bound views, full-text indexing, user defined data types and changes in security. The production server box is similar to that of test, but is controlled by the person who is packaging up the next production release of scripts and other source code ready for production.
In this scenario, a single person within the development team should manage change control in this environment.
Unless you are running a mission critical system, there will always be minor system bugs that result in hot fixes in production. Autonomic computing "is an approach to self-managed computing systems with a minimum of human interference" (IBM). The whole change management process is about customers and the service we provide them as IT professionals.
This is going off track a little in terms of change control but I felt its worth sharing with you.
The tasks of course will vary, but rarely sway from the standard requirements, design, build, test, implement life-cycle. The recorded decision that a product or part of a product has satisfied the requirements and may be delivered to the Client or used in the next part of the process. The recorded decision that the product or part of the product has satisfied the quality standards. A formal process for identifying changes to the Support Release or its deliverables and ensuring appropriate control over variations to the Support Release scope, budget and schedule.


This simple but effective process allows developers and associated management to better track change and its interdependencies throughout its lifecycle. Failure to lay down the law with development staff (including the DBA) is a task easily put in the too hard basket.
The 21st century DBA, aka Technical Consultant, needs to focus on a variety of skills, not only database change but change management processes as a complete picture.
I think I received more feedback in those 4 days than I have in every course and workshop I’ve ever done! First, I’d like to extend an enormous thank you to Torsten Scheller for making this happen! Fortunately, the Insights generated during the feedback round helped me improve the next block of content.
The Insights collected during each feedback cycle helped me give the participants Options throughout the 2 days. Summary of what I’m already doing, but in a clearer, more detailed and elaborated way!
Today’s children and generations to follow them face nightmares of scarcity, disease, mass displacement, social chaos, and war, due to our patterns of consumption and pollution.
Torsten challenged me with trying a new facilitation style and came up with the idea of using the Lean Change Management model on the course itself!
Before starting the next block, I echoed back the groups’ feedback and asked what I could do to improve the next round. The bumps and bruises I collected along the way helped me realize that helping organizations adopt Agile practices was less about the practices, and all about change.
In Agile, we break them up into short iterations so we can create feedback loops to improve quickly. The collapsed buildings and mounds of debris didn’t seem to faze them, any more than the rusted tubes of the missiles that had collapsed the buildings. Several of these little builders worked industriously atop hills of rubble, their tiny hands digging for intact bricks. It became one of several similar vacated and bombed areas that were “squatted’’ by desperate people who preferred eking out an existence amid the wreckage to whatever misery they had left behind. It could be that they had been bitten by fleas or suffered from scabies.   But we couldn’t help but wonder if they had been affected by contaminants from the bomb parts. A proper needs assessment of this new housing area should have been undertaken right away.  The new ‘‘householders’’ needed access to clean water, medical care, a clinic and a school.



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