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If you are interested in accessing other modules of this online SAP SD training course, visit the main page of our course here: Free SAP SD Training.
In this training course, we almost always start our modules with introduction of business process. When a customer requests a quotation from the customer service department of our company, it means this customer is interested in our products or services and would like to know how much they are going to cost for him. After receiving a request for quotation (RFQ), our customer service department needs to prepare a quotation for this customer (our proposal with regard to prices and delivery dates).
Now that we know the business background of working with sales quotations, let us go to SAP system and look what are the steps for maintaining quotations in SAP. When your quotation has been created it is saved in the database and can be displayed anytime later.
As we discussed earlier, there may be situations when customer wants to negotiate certain conditions in a quotation. If you really need to delete a quotation, it is possible to do it from the same VA22 transaction. SAP ERP software has a number of standard reports that can be used for checking quotations, monitoring statuses of quotations, and finding a particular sales quotation according to elaborate search criteria. This report can be accessed by executing the transaction VA25 and it will show a list of quotations selected according to particular criteria.
This report can be accessed by executing the transaction V.02 and it will show a list of quotations that are currently incomplete. This report is similar to the previous one but show sales quotations that have already expired.
When studying this online SAP SD lesson you will certainly have some questions and feedback. Thank you for the course and the efforts you guys have put in to share your SAP knowledge with others.
So my question is would you guys be covering the topic on configuration related to Sales Quotation in another video? Sign me up for the important updates about SAP certification, SAP training, and SAP careers !
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In this module, we are going to focus on one of the common business processes in sales and distribution module of SAP – processing of customer quotations. We do it because SAP is a software system made for managing and automation of business operations of companies. As soon as it is clear what should be in the quotation, they will go to SAP and create a quotation using a special transaction. This part of this SAP training module should be watched as a video because the text version will only include several screenshots and it may be difficult to understand some steps. It means that we do not need our quotation anymore but at the same time it does not make much sense to completely remove the quotation because we would still like to have it in our database for future reference (just in case).
A quotation is considered to be incomplete when certain mandatory pieces of information are missing.
Since we are experienced SAP consultants, some things and concepts seem to be obvious for us but it might not be the case for beginners in the SAP world.
Its really admiring to see that you are putting all this time and effort for free without expecting anything in return.
I feel the course covering difference business processes on Sales Quotation has been comprehensive.
Our plan in this SAP SD course is to start with simple things and then go to more difficult topics.
First, we will look at the business process of handling quotations and maintaining them in SAP. You are welcome to subscribe to our channel on YouTube and get updates about new training modules as we create them. Therefore, it is essential to understand business background before starting learning SAP implementation of a particular business process.
So, go to our online SAP SD training YouTube video and watch it there or watch the video embedded below.
Therefore, if quotation is not accepted by our customer, we “reject” the quotation instead of deleting it.

The incompletion of a quotation is determined with an incompletion procedure that is assigned to a document type of a quotation in customizing.
Please don’t be shy and ask your questions using the comments sections that are located at the bottom of each page with training materials. We think that it is not really easy to understand configuration of document types for quotations if a person does not know anything about this topic from SAP superuser perspective. Next, we will go to SAP system and go step-by-step through the process of creation, modification, and deletion of quotations. When the quotation is created and saved, it can be printed or saved as an electronic document and sent to the customer via Fax or email. In order to reject a quotation, you should select an appropriate reasons from the Reason for rejection tab and save your quotation. This video is good for a SAP user or SAP super user but for a consultant he would need to know how to configure the document type for sales quotation and all other elements such as the configuration of org data, sales area data, master data, document type, pricing etc. And since we expect that this course could be watched by complete beginners to SAP, we try to start with easy things and proceed to more difficult ones.
As a bonus, we will also learn about reporting options that are available in SAP for monitoring of quotations and study how to output print forms from quotations documents. After the customer receives the quotation, it is possible that they will ask for modifications or try to negotiate more favourable prices. When all this configuration is step up only then a business process can be executed and a consultant would need to have the knowledge of all of this. In this case, it will be necessary to update the quotation in SAP according to the results of the negotiation. Finally, when a customer accepts the quotation the customer service department can proceed with creation of a sales order based on this quotation. SAP makes it really easy to create sales orders based on quotations because it automatically copies all the data from the quotation to the new sales order.

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