How to become more satisfied with your life,book life of pi,what is leadership styles in education - PDF 2016

Customers’ satisfaction with utilities is on the rise, even among those making their own power.
For the past three years, overall customer satisfaction with utilities has been climbing steadily, according to J.D.
The average bill price did not rise from 2014 to 2015, a large factor in consumers’ positive perception of utilities. The overall satisfaction ratings amounted to a score of 668 out of a possible 1,000, a 21-point improvement from the previous year. Although some top utilities have invested in state-of-the-art outage management systems, many people still have to pick up the phone to tell their utility when the power is out, said Jeff Conklin, senior director of the energy practice at J.D. Limiting or eliminating outages is the biggest factor for customer satisfaction, but being proactive about identifying and communicating news once they happen is also essential. Perhaps the most interesting finding from this year’s survey is that one-third of those consumers who have installed rooftop solar have developed a more positive opinion of their utility. There is still ample opportunity for utilities to improve the experiences of solar customers, even though they're drawing fewer kilowatts from the grid.
Many highly intelligent motivated professionals let their habitual emotional reactions get in the way of learning.
Hard truths about our personality and behavior often generate emotions that block the impetus for change.
People commonly exhibit three emotional reactions to feedback that interfere with their ability to learn from it: rather than accept responsibility for our behavior, we often ignore, deny, or blame someone or something else.
Each of these emotional reactions is described below, and while you read through the descriptions, think whether these emotional reactions play a role in your psychological defenses.
Ignorance might be bliss for some matters, but when you are looking at your personality and behavior, ignorance is not bliss. People seldom apply their intelligence, education, experience, or a peer review process to their behavioral repertoire. Peter Ustinov said, "Once we are destined to live out our lives in the prison of our mind, our one duty is to furnish it well." This thought certainly can be applied to your behavior at work. Unless a special effort is made to avoid it, you will lapse into old habits -- especially in familiar situations like your workplace. Changing your behavior requires that you think about how your personality traits affect the way you communicate, collaborate, set goals, deal with conflict, and feel about things. The second form of denial is to agree that counterproductive traits are prominent in your personality makeup but deny that they have a negative impact on your performance.
Blame is expressed in three familiar forms: self-blame, blame of others, and blame on outside influences in the world.
Many people focus too much on their negative attributes and feel diminished by the presence of any counterproductive traits; what is most beneficial, however, is to maintain a balanced perspective on both strengths and weaknesses. The final form of blame is the familiar tendency to blame outside influences in the world for problems. In a second, similar experiment, 67 women were questioned twice about how likely they were to find fault with their other half.
The results showed that the womena€™s attitudes changed depending on how fertile they were and how attractive their man was. Their lack of looks means they are less likely to stray and more likely to provide a stable home life. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. Better communication was another key factor, as was a lack of major storms that could have wiped out power for weeks at a time, events which negatively impacted satisfaction ratings in 2011 and 2012. The figure is still slightly lower than the overall satisfaction rankings for the cable and internet provider industries, which J.D.
For example, even though more utilities are reaching out to customers to inform them about outages, only about 7 percent of customers report receiving the messages, whether via phone, email or text. On the latter point, there is still a lot of low-hanging fruit for utilities to exploit, Conklin said.
That is an upside for utilities in regions where distributed solar PV is eating away at their profit margins. About one-quarter of those with solar said that their utility bill was more difficult to understand than it was before they had solar. Even some of us who say we relish constructive criticism can have strong emotional reactions when we receive negative feedback about our attitudes and behavior.
We feel vulnerable when confronted by personal flaws or shortcomings and, in that state, some of us are unable to take a constructive approach to identifying the solutions that will make us more successful and satisfied.
These defensive reactions are so second nature that you may not be aware you are responding defensively to feedback. Without insight into your attitudes and behaviors, you are stuck with unconsciously repeating them -- whether they work well for you or not. It is the rare individual whose work behavior is the result of a methodical, thoughtful, critiqued effort. Since you are destined to spend many, many hours in your place of work, it is in your best interests to perform well, to figure out what behaviors work and which do not and then apply that knowledge in your work life.
Your job, if you wish to increase your ability to succeed and feel satisfied, is to gain control of counterproductive habits through sheer force of reason and will, through a conscious, disciplined effort to change your behavior (for those of you who cannot handle the concept of change, because it just feels TOO BIG, try expressions like modify or moderate instead of the word change).
These issues are complex, but be reassured that even slight behavior modifications can mean the difference between success and failure. The first is to refute the validity of the feedback on your behavior and the second is to accept the validity of the feedback but refute that in your case the behavior is counterproductive.
This is common among people who have attained some success as a result of their intelligence and technical skills. Perhaps because 75 percent of your coworkers have counterproductive personality styles, it is easy to see them as prime targets for blame. Your work situation, company politics, family stress, the economy -- these are just a few outside influences that are common targets of blame. Women in relationships with wimps become more picky and critical at a certain time of the month, according to a studyIn contrast, a female with a handsome alpha-male on her arm tends to become more satisfied. Power found that nearly 40 percent of people had noticed an advertisement for rooftop solar in the past six months. This may be especially true if the input or feedback you receive is surprising to you and you are taken aback. But it is important to understand that any of these three emotional reactions will prevent you from learning from feedback and using constructive problem-solving methods to improve.

Consider the differences between your ordinary work behaviors and how you might work on an important project or job assignment.
Because most people do not make conscious behavioral choices, they "default," or revert, to personality-driven habits, many of which are counterproductive.
That essentially is the task here: to understand your attitudes and behaviors, then choose to demonstrate those behaviors that help you to be more productive and satisfied at work and to learn to suppress those that are counterproductive. And remember: ignoring problems will ultimately be more painful than finding the solution to them. Their history of success makes it easier to discount the importance of their personality traits in their human-capital equation. It does no good to feel guilty about your personality and behavior styles unless this awareness leads to change.
The fact that 75 percent of workers have personality problems that they carry with them to work means a stressful work environment, and under stressful conditions some people place blame on others. Often there are truly legitimate issues, problems, and irritations that the external world generates. Working in the United States and abroad, his clients have included United Parcel Service, Hyatt Hotels, Consumers Union, Walt Disney World Attractions, British Airways, and Maytag. Power found that nearly 30 percent of the respondents are considering installing solar in the next two years; however, only about 3 percent are very seriously considering it.
Have others ever said to you that you find someone or something to blame rather than reflect on your role in problems or difficult situations? When you are assigned important projects, you apply your intelligence, education, and experience and may consult with your peers to ensure the best possible outcome. For instance, very aggressive, pushy people may excuse their always-on-the-offense style by saying, "that's what got me where I am today," thinking they are commenting on their success, when in fact their intelligence and hard work is what brought some success while their hostility likely brought them high blood pressure and bad relationships. Guilt alone has no benefit, so if you feel compelled to take a dip in the pool of self-pity, make it brief.
However, you must gently remind yourself that blame doesn't solve the problem, it only displaces it. But, your goal is not to change the external world -- an impossible task -- but to master your own attitudes and behaviors in the world in which you must operate effectively. What events need to occur for you to move to acceptance of the validity of feedback about your developmental needs?
You make a conscious effort to apply all your business smarts and technical knowledge to make sure the job is done right. While it is important and constructive to be aware of your flaws and shortcomings, becoming preoccupied with them serves no useful purpose and is in fact destructive.
Besides, I know of very few people who can actually have an impact on changing a coworker's personality or behavior. One key to more successfully negotiating your way in a stressful world is for you to understand how you respond to stress and then to change or moderate your responses to better cope in a stressful world. What are the psychological mechanisms that have historically interfered with your ability both to accept full responsibility for your counterproductive behavior and to create the foundation to constructively solve how to change your behavior to be more effective at work? For most people, their work behaviors are more often the result of unconscious processes -- habits -- than of carefully crafted efforts. When you master your own behavior, your relationships with others will improve and perhaps your more positive interactions will serve as an impetus for coworkers to make improvements as well.
Illogical as it may be, people tend to ignore (or blame others for) past failures and problems and simply repeat what has not worked for them in the past. As researchers point out,“Positive emotions contribute to important downstream life outcomes, including friendship development, marital satisfaction, higher incomes and better physical health. Indeed, a recent meta-analysis of nearly 300 findings concluded that positive emotions produce success and health as much as they reflect these good outcomes”.(1)How to be happy is as much a science as it is an art. In fact, positive words and thoughts actually activate brain cells and reverse the signs and mental strain of depression!On the outside, when you see happy people, it just seems to be easy, like it’s a personality trait. Choosing to see the good, letting go of what they cannot control, and allowing peace to live in their life. Try it out and see!How to Be Happy?You might assume that happiness is something that some people feel based on their current circumstances- like their occupation, family, and health for example. But the more we learn about what results in happiness, the more we see that feeling happy actually requires effort- and with that effort, happiness is achievable for anyone. Even the act of moving towards something positive and joyful will make your brain expect happiness and allow you to feel happiness more often!And on top of this, happiness usually works in a cyclical pattern, with feelings of being happy leading to even more happiness.
Choose to be GratefulIt may seem cheesy, but gratitude is a part of being happy that you have complete control over.
It is so easy to complain about all the little things out of your control that frustrate you, especially if you work around a job with other people complaining about the same things.Instead, focus on the things you can control. Start with your own thoughts!Try spending 5 minutes every morning saying or writing down everything you are grateful for. Just fostering gratitude opens up places of joy for all that you have walked through and all the blessings that you have.This practice also helps bring attention to the things you are thankful for in your life that are going well. Studies have shown that by practicing forming “gratitude lists”, we can actually noticeably alleviate worry and boost our mood.
Finding the “extraordinary in the ordinary” can lead to some serious positive changes in your life.“Gratitude is an important human strengths that contributes to subjective happiness. Grateful individuals are especially appreciative of the contribution of others to their happiness… Results imply reciprocal relationships among gratitude, subjective happiness, and good social relationships.
Consequently, compared with unhappy people, happy people report close and satisfying relationships and feel more gratitude in their lives.”-Study “Happy People Become Happier Through Kindness” (4)2. Choose to ForgiveWe know from studies that a major cause of depression stems from a lack of forgiving others. When we hold resentment or anger against someone that we haven’t yet forgiven, we are stuck in the past. One of the key traits that leads to happiness is living in the present moment as much as possible, instead of harping on uncontrollable events that have already taken place. If forgiveness is holding you back from experiencing joy here and now, then it’s time to release the anger you’re holding.Ask yourself, is there anyone that I haven’t forgiven?
Sometimes, even if we have forgiven someone in our mind, it takes a few times of practice to really forgive them in our hearts. Is any grudge worth damaging your own life and happiness?Who is it that you need to forgive and let go of, so that you can move on and live your life to the fullest?Choose to forgive and see how it can impact your own feelings of joy and gratefulness. The body begins to release stress hormones and neurotransmitters that interrupt your brains normal activity.  (5)Angry words, shut down the functioning ability of the frontal lobe which moderates logic and reasoning centers.

Encourage OthersBy being happier we become contagious to those around us and demonstrate what joy is all about.
If you are happier, then you are looking at the good instead on the bad, and you can declare the good you see in others!Practice recognizing the best qualities that others around you have to offer, instead of focusing on their flaws.
Show appreciation and respect for the good things that your family, coworkers, and friends do for you each and every day, and ultimately encourage them to seek out happiness for themselves.While it seems that encouraging others is a selfless act, being motivating and kind to those around you actually has benefits for your own happiness too. As studies suggest, “happiness is increased simply by counting one’s own acts of kindness”.
Be Intentional with Your TimeMake a quick list of how you currently spend your time each day: watching TV, time spent with family, working, exercising, etc. Write these activities down and estimate how many hours you are putting effort towards these things daily. What are you spending time focusing on that isn’t serving your higher purpose, priorities, and goals?The most successful people in the world learn how to let their schedule reflect their truest priorities. If you can switch out 30 minutes of TV watching each day with 30 minutes of “you” time- maybe by taking a relaxing walk, cooking a new recipe, or reading an inspirational book- imagine how different your week would wind up feeling? As studies tell us, “very happy people are more extroverted, more agreeable, and less neurotic” (8).
Choose friends that will hold you accountable, be honest with you, and encourage you towards your goals and dreams.
When you share your time with people that build you up and encourage you, then you can build lasting relationships. These relationships contribute directly to true happiness.Studies show us that “happy people that have better social relationships have more pleasant everyday lives. Fill your inner circle with those who radiate positivity and lift you higher, bringing you feelings of happiness on an ongoing basis.8. Getting Moving!Start doing whatever type of exercise you enjoy and can stick with for more than a few weeks. Whether that be weight training, burst training, running, crossfit, barre, pilates or group fitness classes, whatever type will get you to stay more physically active is a good option. My favorite is Burstfit, but anything that gets you moving and keeps you moving is great!Remember bodies in motion stay in motion!Exercise can really boost your overall mindset; studies have shown that physical activity causes your body to increase HGH and endorphins, which help to improve your mood and self-esteem. Research shows us that staying inactive can lead to increased feelings of unhappiness, while regularly exercising does the opposite.
Get Inspired! The most successful people in the world spend time bettering themselves every day. Whether it is reading a book, magazine articles, or listening to motivational podcasts, find out what inspires you and include it in your routine!Aiming to dedicate 30 minutes every day to reading an inspirational book or message of some sort is an excellent way to feel happier.Reading can also take our mind off of problems that are filling us with worry and can also introduce us to new useful concepts and ideas. Some of my favorite inspirational authors are John Maxwell, Tony Robbins and Andy Stanley.10. Isn’t it time to discover what that is?What is your life’s true, deeper purpose and what legacy and impact do you want to have on the world? Focus on Being the SolutionFocusing on helping to solve other’s problems- and not ruminating on your own – is one of the best ways to feel happier.
Serving others is an important two-fold practice: it brings more happiness to the lives of those who we serve, and we also feel more positive and joyful ourselves when we help other people, therefore we are able to deal with our own issues better.
Write down the 3 most important goals you want to accomplish, and then next to each goal list the top 3 things that are causing you to stall.If procrastination keeps you from going after your goals, make a plan to drop any excuses and to start being more actionable.
Write down concrete steps and a timeline for what steps you will take and when you will do them. Make short, meaningful, realistic steps and check them off as you accomplish them!Part of setting goals (and where many people get stuck) is overcoming obstacles. At what step are you consistently getting stuck?Does it mean shifting around your schedule or seeking help from someone more experienced than you are? Uncertainty about your next step and feeling ill-prepared are common, but it’s important to keep making progress toward your goals with the tools you have right now. Whether we buy a car, house or want to buy a great Christmas gift, we have been taught to rely on our credit rather than money we actually have to purchase and to live. Studies show us that “self-control may boost well-being by helping people avoid frequent conflict and to balance vice-virtue conflicts by favoring virtues.Self-control positively contributes to happiness through avoiding and dealing with motivational conflict”.
Go on a Mission Trip or Support a MissionBillions of people around the world need help every single day. You can literally be a hero to someone and save someone’s life byvolunteering your time or resources to a charitable cause.
Going on a mission trip is an excellent way to meet other people who have similar values and passions as you do, so you can build up your inner circle with even more supportive and encouraging like-minded people.
But if a mission trip is not a possibility for you, keep in mind there is plenty you can do within your very own home town to help others. Improve your Diet!There is no doubt that eating healthier can improve the health of your mind, body and spirit. If you know that your current diet needs some work, consider what you can do to move towards a diet that contains more healing foods which will benefit your outlook in multiple ways. Amazingly, the very foods that you eat can serve as natural remedies for anxiety, can fight depression, and can boost your mood.Start with your breakfast and consume a healthy smoothie every morning. By doing this alone, you could be improving your diet by 33%! A healthy, filling breakfast gets your whole day started on the right food- giving you the energy and focus you need to practice all of the previous 14 steps toward feeling happier.Another step of changing your diet, is to do a whole body detox. By planning for a few weeks to “clean out” your body, you will leave yourself feeling more energized, and ready to get moving!
Make sure to drink enough water daily in order to stay hydrated is an important part of detoxing your body and boosting your mood as well.My last important healthy eating habit is to aim for eating 5+ servings of vegetables and fruits every day. While you want to always try to eat more vegetables than fruits, both are packed with vitamins and minerals. There are countless different kinds to try, so there’s got to be at least some that appeal to your taste buds!Fresh fruits and vegetables provide important antioxidants that help with brain function, mood, energy levels, and ward off inflammation and stress-inducing diseases. A healthy diet fosters happiness by not only allowing you to avoid life-crippling illnesses and conditions, but also by providing you with actual mood-boosting essential vitamins, trace minerals, healthy fats and more.Have you tried any of these steps on how to be happy? After all, true vibrant health is much more than just what food you eat or supplements you take.
Living a rasta lifestyle, I find it interesting because many rastas change English words when speaking them so to say only positive sounding words.

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