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When push comes to shove, leaders may sometimes need to sacrifice being kind in order to get results… Right?
If you happen to be charismatic, great, but that isn’t the signature characteristic of a great leader. The attitude of top company leaders influences the extent to which kindness is shared as a corporate value.



Robert Sutton emphasizes that, especially when someone is in a position of authority, their caring behaviors will spread to those around them like a contagion. Too many confuse benevolent attitudes with weakness —to the detriment of their ability to lead.





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