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Security Training South West is a Devon based training provider that has a reputation for delivering quality training cost effectively. Ideal for anyone wishing to work as a security operative, this license allows you to work in retail security, static guarding, mobile patrols, festivals and event as well as a door supervisors in licensed premises. For door supervisors who were trained and obtained their license prior to the summer of 2010.

This course is ideal for a wide range of occupations and is suitable for anybody who has a customer facing role, dealing with service users or the public. It gives you a better understanding of how to prevent conflict situations arrising and feel more confident in dealing with situations if they arise. It is a level 2 award and covers the principles of customer service including how to meet customers expectation the importance of appropriate behaviour and communication techniques as well as ways to deal with customers problems.

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