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The South Shore Career Centers, located in Plymouth and Quincy, are part of the Massachusetts One-Stop Career Center System | The South Shore Career Centers helps job seekers connect with employers. The South Shore Career Centers, located in Plymouth and Quincy, are part of the Massachusetts One-Stop Career Center System, providing employers and workers access to all of the programs and benefits of the workforce development system in one location. YSU’s new Student One Stop Center is designed to provide improved and hassle-free service to students registering for classes, applying for financial aid and paying their bills.
Registrar Jeanne Herman said One Stop Centers have emerged as a best practice for improving customer service within the financial aid, registration and student accounts triad of services. Fahey said that colleges and universities that have adopted One Stop Centers also indicate that the initiative enhances retention and saves money.

Staffing of the YSU Center consists of a supervisor at the associate director level, two entry-level professional staff, and three graduate interns. In addition, a call management system was installed, one-stop services such as online transcript requests and online application for graduation were implemented, and a webpage was created to help students locate information about all three service areas in one location. The South Shore Career Centers host a variety of employment-related workshops and events each month. The positions were funded from vacancies created primarily through the early retirement incentive plan. Office space was adjusted so that One Stop employees were centrally located, creating an environment where student service comes first and staff is encouraged to make independent decisions and apply professional judgment to assist students in one stop, Herman said.

Experienced Job Specialists are available to assist you with reviewing your resume and provide job search assistance. John Laws, vice chancellor for student affairs, says the move will increase efficiency and improve service to the students.

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