The main objective of this training programme is to replace ineffective behaviour patterns, such as aggressive and submissive behaviour, with effective assertive behaviour patterns. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising.
Assertiveness can be hard to master, though, because there’s a fine line between being assertive and being arrogant. People who lack assertiveness skills have a hard time saying no and as a result, take on more tasks than they can handle.
Some research even suggests that learning to be more assertive can help people cope with mental health problems, such as depression, anorexia, bulimia, social anxiety disorder and schizophrenia ~ Mayo Clinic. Many people who appear confident in work situations like meetings have a little trick up their sleeve. If you’ve always been a passive sort of person, quiet and easy-going, it will take a concentrated effort to assert yourself and gain the confidence you need to speak out.

It bothers you so much, it eats away at you and you promise yourself, next time, next time will be different.
With a friend, create scenarios where you find yourself always saying yes and agreeing to everything. That’s why we recommend consulting with one of our counsellors to learn coping skills and strategies for becoming more assertive. When you can clearly communicate your ideas, you gain the confidence of your audience and yourself.
Assertiveness is opening yourself up to new ideas, not being afraid of sharing your own ideas, and contributing to the conversation for the benefit of the group. Working longer hours, taking work home, not being there for family all lead to burnout and built-up resentment. You might get really angry or tearful, your voice might quiver and you won’t be able to get the words out.

Practice what phrases you’ll use when you speak up so you sound assertive rather than aggressive. Carrying around this resentment can affect your morale and you may experience feelings of victimization and perhaps seething anger. Work at managing your emotional response by practicing deep breathing and calming yourself down before you have to assert yourself and say No. So find a friend and practice these techniques to build confidence and assertiveness skills.

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