PONDDY READER PRIVACY POLICY

LAST UPDATED: July 25th, 2018

 

 

Ponddy Education, Inc. (“Ponddy”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy applies to: (i) the Ponddy Reader Platform (which includes any and all underlying software and technology); (ii) the website owned or operated by Ponddy located at http://reader.Ponddy.com (“Ponddy Reader Website”); and (iii) any other Ponddy Reader Platform products or services (clauses (i)-(iii) collectively referred to as, the “Ponddy Reader Services”) offered by Ponddy to you, the user of the Ponddy Reader Services (“you” or “your”). This Privacy Policy is a part of and incorporated into the Ponddy Reader Terms of Service (the “TOS”). If any provision of this Privacy Policy is inconsistent or conflicts with any provision in the TOS, this Privacy Policy will control with respect to the subject matter of this Privacy Policy. Capitalized terms used in this Privacy Policy but not defined in this Privacy Policy have the meanings given to them in the TOS. 

This Privacy Policy is intended to inform you about the kind of information, including personally identifiable information, that we may collect about you in connection with your use of the Ponddy Reader Services and how, and for what purpose, we use that information.

YOU GIVE US CONSENT

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use or access the Ponddy Reader Services. By accessing or viewing the Ponddy Reader Services, or submitting Personal Information through the Ponddy Reader Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use, and disclosure of your Personal Information and Anonymous Information in accordance with this Privacy Policy. You understand that by providing us Personal Information, you allow us to identify you. Some of the services we provide may not be available if you do not provide us the necessary Personal Information.

PERSONAL INFORMATION v. ANONYMOUS INFORMATION

We collect both Personal Information and Anonymous Information, each as defined below, in connection with your use of the Ponddy Reader Services.

Personal Information” is information that allows someone to identify or contact you, as well as any other non-public information about you that is associated with or linked to any of the foregoing, and can include, for example, an individual's first and last name, phone number, and e-mail address.

 “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not, by itself, permit the identification of individual persons.

PROTECTING YOUR PRIVACY

We do not share, rent or sell your account information to any third party, except as expressly set forth in this Privacy Policy. Please help us protect your privacy by keeping your account information safe. Do not disclose your account password or logon information to anyone and keep changing your password periodically. If you find that an account depicting your personal or business profile or information has been created on the Ponddy Reader Services by an unauthorized individual, please contact us immediately at support(at)ponddy-edu(dot)com to request for its removal.

INFORMATION WE COLLECT AND HOW WE USE IT

Registration Information

When you register an account with the Ponddy Reader Services, you are required to provide us Personal Information. We collect and store the following Personal Information in connection with the registration of an account: your first and last name, email, year of birth, gender, phone number, state and country of residence, and name of school (if applicable).

We may use the Personal Information you submit during the registration process to provide the Ponddy Reader Services and send you services-related communications. We may also use such Personal Information to send you electronic newsletters or promotional e-mails, unless you have requested not to receive such promotional communications from us as described below. Ponddy also uses this information to understand user’s needs and interests and to better tailor the Ponddy Reader Services to meet your needs and interests.

Account Information

You may provide information to customize or enhance your user account, such as, full date of birth, additional contact information, and your hobbies and interests.

If you provide information to customize or enhance your user account, we will use such information to provide you with better matching services and/or content. Ponddy also uses this information to understand user’s needs and interests and to better tailor the Ponddy Reader Services to meet your needs and interests.

Payment and Billing Information

When you submit payment through the Ponddy Reader Services, our third party payment processor will collect, on our behalf, your name, billing address, and complete credit card information, or your bank account information.  

Our payment processing service provider will retain this information to process your payments to pay for Content Offerings or a Subscription, as applicable.

Feedback and Communications

If you provide us Feedback or contact us via e-mail or participate in our surveys, we will collect your first and last name and e-mail address, any information requested in our Feedback or polling forms, as well as any other content included in the e-mail or Feedback and polling forms you send to us.  Any Feedback you provide will be governed by the TOS.

We may use Personal Information submitted in your communications to contact and respond to you. Ponddy also uses information in Feedback to understand user’s needs and interests and to better tailor the Ponddy Reader Services to meet your needs.

Log File Information

When you register an account with or access the Ponddy Reader Services, our service provider may collect, and share with us, information such as your web request, IP address, access times, and other browsing information.

This information is used to provide you the Ponddy Reader Services and other services requested by you, improve the Ponddy Reader Services and other services provided to you by us, customize the content and layout for each individual user, notify user about updates to the Ponddy Reader Services, and contact you for our own internal marketing purposes.

Cookies

A cookie browser is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Ponddy Reader Services. Unless you have adjusted your browser setting so that it will refuse cookies, the Ponddy Reader Services will issue cookies when you direct your browser to the Ponddy Reader Services. You can remove cookies by following directions provided in your Internet browser’s help file, provided, however, that by doing so, you may not be able to utilize some functions of the Ponddy Reader Services. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Certain features of the Ponddy Reader Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on the Ponddy Reader Services, such as, keeping track of your purchases or shopping cart, storing your login name and password, and click stream data.

Web Beacons 

Pages within the Ponddy Reader Services (including, the Ponddy Reader Website) and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain content and verifying system and server integrity).

Information gathered from web beacons is used to enable more accurate reporting, improve the effectiveness of our marketing, and improve the Ponddy Reader Services. We do not use web beacons to store or link to Personal Information.

Anonymous Information

We may create Anonymous Information records from Personal Information by excluding information (such as your name) that would otherwise make such data personally identifiable to you. We may use Anonymous Information at our discretion and for any purpose.  We may share Anonymous Information with the public or partners, for example, by providing or conducting research about how users learn. When we provide or use this information, we employ procedures so that the data does not identify you and we prohibit recipients of the data from manipulating the data in a way that would re-identify it back to you.

Collection by Third Party Tools

The Ponddy Reader Services may also contain third party tracking tools from our service providers (for example  Google Analytics). Such third parties may use cookies and application programming interfaces on our Ponddy Reader Services to enable them to collect and analyze user information on our behalf.

User Content and Content Offerings

You may also provide information by posting User Content or listing a Content Offering on public areas of the Ponddy Reader Services. Your User Content and Content Offering are transmitted to others at your own risk. We cannot control the actions of other users of the Ponddy Reader Services with whom you may choose to share your User Content or Content Offering. Therefore, we cannot and do not guarantee that your User Content or Content Offering will not be viewed by unauthorized persons.

HOW WE SHARE YOUR INFORMATION

We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, as set forth below.

Services Providers

We may provide your information to third party service providers (such as, but not limited to, our cloud service provider and payment processors) who need the information to perform services for us. These third party service providers are required not to use your Personal Information other than to provide the services requested by Ponddy.

Affiliates

To provide the Ponddy Reader Services and various services to you, we may use the efforts of its parent company, and any subsidiaries, joint ventures, or other companies, existing or formed in the future, under a common control (collectively, “Affiliates”). We may share some or all of your Personal Information with our Affiliates in which case we will require our Affiliates to comply with this Privacy Policy.

Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event we are acquired by or merged with a third party, we reserve the right to transfer or assign the information we have collected from our users as a part of such merger, acquisition, sale, or other change of control. In the event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors’ rights generally, your Personal Information may be transferred by the trustee. If Ponddy or any of its Affiliates is acquired by or merged with a third party, that third party will possess the Personal Information in Ponddy’s or its Affiliate’s possession and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

Other Disclosures

Regardless of any choices you make regarding your Personal Information, we may disclose your Personal Information (i) to respond to subpoenas, warrants, court orders, lawful requests or legal process, (ii) to establish or exercise our legal rights or defend against legal claims or protect other users, (iii) in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law, or (iv) to investigate, prevent, or take action regarding any violation of this Privacy Policy or the TOS.

YOUR CHOICES

Changes and Deletion of your Data

If your Personal Information changes, or if you no longer desire to use or access the Ponddy Reader Services, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page, or by contacting us at support(at)ponddy-edu(dot)com. We will retain your Personal Information for as long as your account is active or as needed to provide you services. Please note that even if you have asked us to delete your account or any associated Personal Information, we may be required to keep certain information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

Opting Out

We will periodically send you free newsletters and e-mails that directly promote the use of our Ponddy Reader Services or to tell you about services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails and you will have the opportunity to “opt-out” by following the unsubscribe instructions included in these emails or you can contact us at support(at)ponddy-edu(dot)com.

Services-Related Communications

While you may “opt-out” of certain services-related communications by following the unsubscribe instructions provided in the e-mail you receive or by contacting us at support(at)ponddy-edu(dot)com, you may not, despite your indicated e-mail preferences, “opt-out” of other services-related communications regarding your account or any payments made, or to be collected, by you, including receiving notices of any updates to our TOS or this Privacy Policy, except by terminating your account.

SECURITY

Ponddy employs technical and administrative controls and maintains the security of information collected through the Ponddy Reader Services. Although we follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive, no method of transmission over the Internet, or method of electronic storage, is 100% secure and no company, including Ponddy, can completely or effectively eliminate the risks connected to handling information on the Internet. You acknowledge and agree that you provide your Personal Information at your own risk. If you have any questions regarding our security measures please contact support(at)ponddy-edu(dot)com.

CHILDREN

Ponddy does not knowingly collect or maintain Personal Information from or about children under the age of thirteen (13) and the Ponddy Reader Services is not intended to be used by persons under thirteen (13). If you are under the age of thirteen (13), please do not use the Ponddy Reader Services at any time nor in any manner. If we learn that Personal Information of persons under thirteen (13) years of age has been collected on the Ponddy Reader Services, then we may deactivate the account and/or make the user content inaccessible. If you find that we have personal information about anyone below thirteen (13) years of age, please inform us at support(at)ponddy-edu(dot)com.

HOW WE RESPOND TO DO NOT TRACK

Ponddy does not collect Personal Information about visitor’s browsing activities across third-party websites or online services. Therefore, the Ponddy Reader Website does not respond to Do Not Track Signals.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be amended by us from time to time. If we make material changes to this Privacy Policy, we will notify you by posting the revised Privacy Policy on our Ponddy Reader Services or notifying you at the email you designated upon registration of your account. Your continued use of the Ponddy Reader Services after such notification of changes as described above will constitute your agreement to such changes. If you object to any change, your sole recourse shall be to immediately terminate your account and cease using the Ponddy Reader Services.

QUESTIONS AND ADDITIONAL INFORMATION

If you have any questions about Ponddy’s Privacy Policy or the information practices of this Ponddy Reader Services, please feel free to contact us at support(at)ponddy-edu(dot)com.

 

Ponddy Education, Inc.

1550 The Alameda #310

San Jose, California 95126