LAST UPDATED: July 25th, 2018
YOU GIVE US CONSENT
PERSONAL INFORMATION v. ANONYMOUS INFORMATION
We collect both Personal Information and Anonymous Information, each as defined below, in connection with your use of the Ponddy Reader Services.
“Personal Information” is information that allows someone to identify or contact you, as well as any other non-public information about you that is associated with or linked to any of the foregoing, and can include, for example, an individual's first and last name, phone number, and e-mail address.
“Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not, by itself, permit the identification of individual persons.
PROTECTING YOUR PRIVACY
INFORMATION WE COLLECT AND HOW WE USE IT
When you register an account with the Ponddy Reader Services, you are required to provide us Personal Information. We collect and store the following Personal Information in connection with the registration of an account: your first and last name, email, year of birth, gender, phone number, state and country of residence, and name of school (if applicable).
We may use the Personal Information you submit during the registration process to provide the Ponddy Reader Services and send you services-related communications. We may also use such Personal Information to send you electronic newsletters or promotional e-mails, unless you have requested not to receive such promotional communications from us as described below. Ponddy also uses this information to understand user’s needs and interests and to better tailor the Ponddy Reader Services to meet your needs and interests.
You may provide information to customize or enhance your user account, such as, full date of birth, additional contact information, and your hobbies and interests.
If you provide information to customize or enhance your user account, we will use such information to provide you with better matching services and/or content. Ponddy also uses this information to understand user’s needs and interests and to better tailor the Ponddy Reader Services to meet your needs and interests.
Payment and Billing Information
When you submit payment through the Ponddy Reader Services, our third party payment processor will collect, on our behalf, your name, billing address, and complete credit card information, or your bank account information.
Our payment processing service provider will retain this information to process your payments to pay for Content Offerings or a Subscription, as applicable.
Feedback and Communications
If you provide us Feedback or contact us via e-mail or participate in our surveys, we will collect your first and last name and e-mail address, any information requested in our Feedback or polling forms, as well as any other content included in the e-mail or Feedback and polling forms you send to us. Any Feedback you provide will be governed by the TOS.
We may use Personal Information submitted in your communications to contact and respond to you. Ponddy also uses information in Feedback to understand user’s needs and interests and to better tailor the Ponddy Reader Services to meet your needs.
Log File Information
When you register an account with or access the Ponddy Reader Services, our service provider may collect, and share with us, information such as your web request, IP address, access times, and other browsing information.
This information is used to provide you the Ponddy Reader Services and other services requested by you, improve the Ponddy Reader Services and other services provided to you by us, customize the content and layout for each individual user, notify user about updates to the Ponddy Reader Services, and contact you for our own internal marketing purposes.
Certain features of the Ponddy Reader Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on the Ponddy Reader Services, such as, keeping track of your purchases or shopping cart, storing your login name and password, and click stream data.
Pages within the Ponddy Reader Services (including, the Ponddy Reader Website) and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain content and verifying system and server integrity).
Information gathered from web beacons is used to enable more accurate reporting, improve the effectiveness of our marketing, and improve the Ponddy Reader Services. We do not use web beacons to store or link to Personal Information.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that would otherwise make such data personally identifiable to you. We may use Anonymous Information at our discretion and for any purpose. We may share Anonymous Information with the public or partners, for example, by providing or conducting research about how users learn. When we provide or use this information, we employ procedures so that the data does not identify you and we prohibit recipients of the data from manipulating the data in a way that would re-identify it back to you.
Collection by Third Party Tools
User Content and Content Offerings
You may also provide information by posting User Content or listing a Content Offering on public areas of the Ponddy Reader Services. Your User Content and Content Offering are transmitted to others at your own risk. We cannot control the actions of other users of the Ponddy Reader Services with whom you may choose to share your User Content or Content Offering. Therefore, we cannot and do not guarantee that your User Content or Content Offering will not be viewed by unauthorized persons.
HOW WE SHARE YOUR INFORMATION
We may provide your information to third party service providers (such as, but not limited to, our cloud service provider and payment processors) who need the information to perform services for us. These third party service providers are required not to use your Personal Information other than to provide the services requested by Ponddy.
Changes and Deletion of your Data
If your Personal Information changes, or if you no longer desire to use or access the Ponddy Reader Services, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page, or by contacting us at support(at)ponddy-edu(dot)com. We will retain your Personal Information for as long as your account is active or as needed to provide you services. Please note that even if you have asked us to delete your account or any associated Personal Information, we may be required to keep certain information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will periodically send you free newsletters and e-mails that directly promote the use of our Ponddy Reader Services or to tell you about services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails and you will have the opportunity to “opt-out” by following the unsubscribe instructions included in these emails or you can contact us at support(at)ponddy-edu(dot)com.
Ponddy employs technical and administrative controls and maintains the security of information collected through the Ponddy Reader Services. Although we follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive, no method of transmission over the Internet, or method of electronic storage, is 100% secure and no company, including Ponddy, can completely or effectively eliminate the risks connected to handling information on the Internet. You acknowledge and agree that you provide your Personal Information at your own risk. If you have any questions regarding our security measures please contact support(at)ponddy-edu(dot)com.
Ponddy does not knowingly collect or maintain Personal Information from or about children under the age of thirteen (13) and the Ponddy Reader Services is not intended to be used by persons under thirteen (13). If you are under the age of thirteen (13), please do not use the Ponddy Reader Services at any time nor in any manner. If we learn that Personal Information of persons under thirteen (13) years of age has been collected on the Ponddy Reader Services, then we may deactivate the account and/or make the user content inaccessible. If you find that we have personal information about anyone below thirteen (13) years of age, please inform us at support(at)ponddy-edu(dot)com.
HOW WE RESPOND TO DO NOT TRACK
Ponddy does not collect Personal Information about visitor’s browsing activities across third-party websites or online services. Therefore, the Ponddy Reader Website does not respond to Do Not Track Signals.
QUESTIONS AND ADDITIONAL INFORMATION
Ponddy Education, Inc.
1550 The Alameda #310
San Jose, California 95126