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Nuisance callers are Britons’ biggest bigbear, but a new phone from BT can help make them a thing of the past. Unwanted calls and automated recordings from PPI claim and sales companies are Britons’ top annoyances, a new survey has found. The BT research showed nuisance calls ranked above queue jumpers, noisy neighbours and rude commuters as the biggest bugbear, with the average person in the UK receiving six nuisance calls a week. The poll of 2,000 people revealed 44% found the calls physically increase their stress levels, but some recipients have found a fun way to deal with them – 10% of Scots have admitted to playing a prank on cold callers, such as putting them on hold.
Those troubled by nuisance calls can now tackle the problem with the new BT8500 Advanced Call Blocker.
Its Call Guardian feature means the phone can intercept all calls from people not on the contact list. It can also block withheld numbers and international numbers, which account for a significant proportion of nuisance calls.
Nuisance calls are a daily annoyance, but without Caller ID it's difficult to know who's on the end of the line until you answer it - then it's too late and you're stuck talking.
BT has announced a free service that will soon help its customers avoid nuisance calls - it claims its new service will enable it to divert to a junk voicemail box up to 25 million nuisance calls a week. BT aims to achieve this through the analysis of huge amounts of live data at its centre in Oswestry to identify rogue numbers – typically those that make enormous numbers of calls - and to add them to a blacklist. Numbers will also be added to this blacklist when many customers report nuisance calls from the same number - they will be able to compile their own blacklists, too, which can include individual numbers, withheld numbers and international calls. Despite over 17 million domestic phone numbers being registered with the TPS, the government scheme seems to have done little to reduce the number of nuisance calls in my experience. You can register your number on the TPS  but it's only one step to banish all nuisance calls. As long as you have a compatible phone, you can ask your telephone provider if it's possible to display the number of the person calling. The main issue with nuisance calls is that even if you know not to answer them, it's still a pain that you have to listen to the phone ringing at all, or get up and walk to it to find out who's calling. It may be possible that your telephone provider will block specific numbers but it will typically cost money, usually a few pounds per month.
The box comes with 200 known nuisance numbers already programmed, but you can add a new number simply by pressing the button on top after you answer a call and discover it's a nuisance or cold caller.
The CPR 1200 also lets you block international calls, withheld or private numbers, and entire area codes. The main handset includes buttons for controlling the built-in answerphone, and synchs its address book with other handsets (there are twin, triple and quad handset packs).
Friends and family will automatically get through as long as their number is in your address book. Like the CPR 1200, it also lets you block calls by type so you can tell it to block all international and withheld numbers, and all numbers with a certain area code. The number of cold calls I get during the day means that I don't even bother to answer my home phone most of the time. Gizmodo UK is part of Future plc, an international media group and leading digital publisher. Our new home phone – the BT6500 Nuisance Call Blocker – helps you combat unwanted sales calls, recorded messages and silent calls. For homeworkers, people with disabilities and the elderly, the chance to take back control is especially important.


If you're new to BT, you can buy the BT6500 Nuisance Call Blocker with any of our packages. Current BT customers can check out our exclusive savings on the BT6500 Nuisance Call Blocker. BT has launched a new landline phone that can block nuisance calls, such as those from PPI and gas company cold-callers.
The BT6500 range allows you to block calls from international, withheld, or up to 10 specific numbers.
Blocked calls will be sent to the answering machine, so if genuine can actually leave you a message. As well as the nuisance blocking function, the BT6500 handset has a Do Not Disturb mode, which allows you to switch off the ringer either manually or through a timer. The BT6500 is available now from BT, Argos and Amazon, with Tesco and Sainsbury's stocking it from the end of February. Our senior ed of news and features has been a tech and games journalist for more than 27 years, and has been with Pocket-lint for over five. We use cookies to enhance your visit to our site and to bring you advertisements that might interest you.
Nuisance calls to mobile phones are on the rise, with one in 10 people apparently receiving as many as 20 a month.
But many people do not realise they could avoid the torment by registering their numbers with the Telephone Preference Service (TPS), according to consumer group Which? Seven in 10 people (72 per cent) reported receiving at least one every month, research found.
More than 2,000 people were quizzed for the study, with two-thirds claiming to be aware of the TPS. But only a third understood it could be used to block unsolicited calls to mobile phones, Which?
Altogether only three per cent of the UK's mobile users are actually registered with the TPS. Executive director Richard Lloyd said: “With the number of nuisance calls to mobile phones on the rise, it’s vital people register their phone if they want to help protect themselves from this everyday menace.
More than 280,000 people have backed the group's "Calling Time" campaign, which calls for greater awareness and more action to cut unwanted phonecalls.
The phone is BT’s most advanced call-blocking phone to date, stopping up to 100% of nuisance calls. A virtual assistant asks unrecognised callers to announce their name prior to being connected, and users can then decide to accept or reject the call; if they reject it, that number is stored so it is blocked automatically if they call again. Here are three ways to block nuisance calls today, plus good news on a free service coming from BT later this year that will help stop unwanted calls.
Many companies either ignore the rules, or call from outside the UK, meaning the rules don't apply. On the BT handset I was using until recently, international calls were flagged up as exactly that, and since we don't have any overseas relations (or friends who would call), it's easy to avoid answering calls from anyone we don't know. BT calls this Choose to Refuse, but it also has other 'calling features' which include blocking all withheld UK numbers. Everything is done using your phone's keypad, and it comes with a quick-reference sticker so you don't have to memorise which combinations to press. That's the only slight frustration with the BT8500, as it's laborious to enter lots of names and numbers via the numberpad.


It goes a bit further by letting you also block all mobile numbers and payphones, apart from those in your address book of course.
Any "real" people call my mobile, with the home phone relegated to a relic, a curious leftover of the requirement of having a fixed telephone line for broadband. For many people, nuisance calls can be an almost daily disruption, turning the sound of a ringing phone into a source of stress and anxiety.
These can seem sinister but are usually caused by automatic dialling equipment in call centres.
Some companies and facilities block their calls for a reason, but aren't cold-callers - hospitals, for example. There are also parental controls, allowing outgoing numbers to be blocked, such as premium-rate numbers. Rik has edited a number of videogame magazines in the past, was deputy editor of Home Cinema Choice, and his TV career included stints as co-presenter of Channel 4's Gamesmaster and Sky One’s Games World. Since the box is powered from the phone line, it doesn't need a mains adaptor so is convenient and easy to install.
But BT's BT8500 home phone could have me dusting off the home phone concept once more -- it's capable of blocking up to 100 per cent of nuisance calls. Others are follow-up calls based on something you’ve previously bought, ordered or enquired about.
It also reveals that it receives more than 50,000 calls to its Nuisance Call Advice Line each month, while Ofcom receives more than 3,000 complaints a month about "silent calls" - the type of automated marketing call that just remains silent at the other end of the line. That might sound expensive, but if nuisance calls really bother you it could be well worth it for the peace and quiet. You'll then hear a message telling you who's calling and you can choose whether to accept the call only once, always, send it to answerphone or always block it. However, if you're lazy, you can just wait until people call and add their numbers that way.
Screening calls as they come in, numbers in your contacts list get pushed through automatically, and calls you've selected for a block list get, well, blocked. Unrecognised numbers get screened by the "Call Guardian" (BT's name for the TrueCall technology it's exclusively licensed and built into the base unit) -- this asks the caller to say his or her name before you even hear the phone ringing, informing you who is down the line only once they've answered.
It's then just a matter of choosing whether to accept the call, sending the caller to voicemail, or blocking them outright by hitting the appropriate number key.
The BT8500 will remember your choice, and add the caller to the appropriate list automatically going forward. If a caller is a robot and doesn't give a name the phone can also recognise that and act appropriately, while BT has found that many human cold-callers just give up anyway once the BT8500 informs them that the call is being screened. In all, the phone can block 1,000 numbers, and can be set up straight away to automatically block a range of call types, including international calls, withheld numbers or calls coming from a particular area code, to name just a few options. There's also a Do Not Disturb mode that can be turned on at hours you set, with the option of allowing VIP callers to override it. As for more standard features, the wireless handsets can store 200 name and number contacts (automatically copying them between handsets if you buy a multi-pack), has a 60 minute message recorder, a range of 300m outdoors and 50m indoors and rechargeable batteries good for 21 hours of talk time and 240 hours standby. Available in single, twin, triple and quad packs, the BT8500 is available now from BT, with prices starting at A?49.99.



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