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If you buy a mobile phone today, that phone will ususally be 'locked' to the provider's network, meaning that SIM cards from other networks will not work in the phone. The guide reveals that Three is the only major mobile operator that doesn't lock handsets to its network, meaning that customers can swap SIM cards in and out of their handset at their leisure. Mobile phone giants Vodafone and EE have been named the worst big brand providers in Britain by a consumer watchdog. Britain's worst broadband providers for customer services revealed - is yours on the list of shame?
UK's biggest service firms occupy four of the bottom five slots in a customer satisfaction survey by watchdog Which? The self-proclaimed "un-carrier" on Monday announced it has added both services to its Music Freedom program, along with SoundCloud and 11 others.
The new additions more than double the number of providers currently covered in the program. With Music Freedom, you can stream from music services without drawing from your high-speed data allotment.
For more, check out some Spotify tips in the slideshow above, as well as Why Music Should Not Be Free. An official Instagram app is coming to mobile, while Facebook and Messenger are heading to the desktop.
The new integration will make Steam more accessible for gamers in countries like India, China, and Brazil.
As Lumia gets more penetration in the Indian Market (and everywhere), some of the big companies are releasing apps to assist their customers. Microsoft is currently testing Windows 10 Mobile Redstone Build 14336 internally and may push it as the next build for Insiders in Fast Ring this week, we hear. Lumia 550 is the latest budget-minded smartphone from Microsoft that runs Windows 10 Mobile out of box. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Unlocking mobile phones is a way of making a handset accept any SIM card and work with any network.
In most cases when you buy a new mobile phone you are in effect buying three things; the hardware, software for running the phone and some form of deal with a network provider. There are many reasons why a person may want to unlock a phone, for example; to change network provider at the end of a contract, in preparation for resale or to use a different network whilst abroad without high roaming charges. Companies which provide professionally generated, remote unlock codes will generally state what they charge and the speed with which they will provide the code.
Network providers vary in the charges they make for providing unlock codes and in the time they will take to respond to a request for an unlock code.
An unlock code may also be known as a subsidy password, based on the idea that the network provider has subsidised the cost of the handset based on expected income from the call contract. Unlocking is a completely legal process under the Mobile Telephones (Re-Programming) Act 2002. MX KEY Activation: MXKEY has now released an update to unlock all Nokia DCT4 Plus ASIC 11 type phones.


Mobile phone providers need to act more responsibly to help customers avoid debt, starting with letting them set their own monthly bill caps, a charity has said.
Citizens Advice has labelled mobile phone companies the worst private sector debt collectors, and said customers should be allowed to take their own steps to limit usage to avoid racking up bills they cannot pay. The charity's Falling Behind report concluded that companies "sometimes play a significant role in people getting into mobile phone debt" after analysing 26,600 cases from last year totalling almost ?11 million.
In some cases, providers did not make proper assessments of whether the customer could afford the contract.
There were also examples of people taking out multiple mobile phone contracts despite already being in debt. One person who contacted Citizens Advice had more than ?3,000 in debts across six different phone contracts.
The charity warned that many mobile phone users pay in arrears for extras outside their contracts, such as app purchases, texting a donation to a charity or calling premium rate lines such as directory enquiries, meaning bills could quickly spiral to hundreds or even thousands of pounds. It has suggested that companies could help customers keep a lid on their bills by offering them a chance to set a monthly limit in a similar way to credit card accounts. The report also ranks mobile phone companies as the worst private sector debt collectors on measures such as resolving disputes, setting affordable repayment plans and contactability. Citizens Advice chief executive Gillian Guy said: "Our evidence shows companies too often don't set affordable debt repayment plans, escalate debts too quickly and fail to co-operate with debt advisers. The report also recommends that mobile phone networks should offer all customers the opportunity to transfer to a pre-pay or basic monthly tariff as an alternative to full disconnection and should inform consumers of sources of free debt advice when they first experience financial problems.
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You can now stream music on your mobile devices from Google Play Music and Xbox Music without eating away at all your data. The expansion comes after T-Mobile in August added Rdio, Songza, AccuRadio, Black Planet, Grooveshark, and Radio Paradise. You'll still have to pay for the music-streaming service itself, just not any of the related data use.
Customers are streaming 300 percent more music since the program launched, which amounts to 66 million songs or roughly 200 terabytes of data per day.
Prior to joining the team, she worked as a reporter for SC Magazine, covering everything related to hackers and computer security.
Unlocking can either be done remotely, by the provision of a code which is typed into the handset or physically using a cable and ‘clip’.
In the case of some older mobile phones it is possible to acquire unlocking codes from free websites. As long as the phone is legitimately held by the customer this service is completely legal. An individual may have to wait for up to 28 days to receive an e-mail response and may be charged nothing or a flat rate fee. The handset owner may still be liable for any contract fees should with their existing provider and in the case of new phones it is possible that any warranty or network provided insurance would be invalidated.
It should not be confused with unblocking which may be required after a wrong PIN code has been entered. These include Nokia 1202, 1661, 1662 & 5030, not only these models but ALL DCT4 Plus phones, without having to worry about the firmware version!


In some extreme cases companies set customers up to fail by offering them contracts they can't afford to repay. If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here.
Angela has also written for The Northern Valley Suburbanite in New Jersey, The Dominion Post in West Virginia, and the Uniontown-Herald Standard in Pennsylvania. Starting with a Nokia 1200, present is a Symbian and future will surely bring a Lumia :) Also played with droids, but still ¦ Nokia. For more modern phones there are two main choices; go to a professional phone unlocking service, or go back to the current network provider. The customer needs to provide the International Mobile Equipment Identity (IMEI) number, which can be obtained by pressing *#06# and is normally printed on the phone near the battery. Both managed just two out of five stars for value for money and easy access to technical staff when users hit a glitch.
This along with the handset model number and current network provider information is normally all that is required.
Unlocking should also not be confused with re-programming, or otherwise making usable a phone which has been barred, blocked or blacklisted due to being reported stolen.
For example, some will only unlock your mobile phone after a certain period of time has passed and will charge a fee, while some will unlock your phone at any time for free.
EE scraped just one star for incentives to keep customers loyal and two for overall customer service. While Vodafone managed two stars for trying to hang on to customers it was awarded three for customer service. MX KEY activations are a one off fee, you only have to pay once and you’ll be able to unlock unlimited. Contract free mobile network GiffGaff came top with 79 out of 100, beating all the big names including Three, O2 and Virgin Mobile for the second year running.
It doesn’t stop there, you can also unlock just via a normal micro USB sync cable, no need for a FBUS interface (JAF, UFS, etc). Supermarkets Asda and Tesco also made the top three with both picking up four stars for customer service and ease of contacting the right person to sort out problems. Asda scored 72 overall and pipped its arch rival on value for money with five stars compared with Tescoa€™s four and total score of 70. Telecoms are an essential part of modern life and so providers need to start delivering for their customers.a€? International calls specialist Lebara fared the worst and came last out of 12 providers with a score of 46. In a statement Vodafone apologised to fed up customers and said: a€?We realise how frustrating it is for our customers when things go wrong, which is why we are working hard to improve our customersa€™ experience. A spokesperson added: a€?We continue to transform our customer service and are committed to providing the best experience for our customers.a€? The Which? All three broadband companies managed just two out of five stars for technical support, customer service and ease of contacting the company to report a problem. The Rochdale based provider picked up an impressive five stars in six out of eight categories including reliability, technical support and ease of setting up.



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