I have a few of my portion of the email, as I cut and pasted it into my regular email service; don't know how they lost theirs. They relate to the Merlin Teller, and how a fully paid balance of mine is being carried on their books as an outstanding balance on their system for months after I paid the account in full, probably sometime in October of 2007. I was repeatedly  told this same information by various B of A  staff that I spoke with in person, numerous times, in various locations, but I did not record the conversations and wish that I had. When first asked how and why they would do that; as it didn't sound logical or legal to me, I was informed by more than one staff person at more than one branch that it was expected to be carried for 16 to 19 Additional months!  That is some kind of accounting system. Box from B of A; I'll expect the contents are the account statements, but won't know for certain until they are forwarded to me.


Unless some staffer slipped up, yapped out my private account activity, and didn't take time to note it in my file.
Tarzana Police Department?  Why would they have inquired about my Visa Card activity?  And who requested and produced the court order to release my B of A Visa account activity?  Show me the paperwork!!  Sounds like the Tarzana PD was tossed into the ring by Valerie and others in this story as an afterthought; as no official paperwork bearing my name has been flying through the email boxes. Please do your employer a favor, and provide me with the written documentation that I have repeatedly requested.  Thanks for your cooperation.
Stockton: Please forward this email to someone up the ladder who can provide WRITTEN confirmation and information on who requested, and was provided, information on my Visa Card ending in 3732, activity in July or August of 2007. For B of A to be carrying its customers former credits and debits on their books for 16 plus months would be an accounting nightmare, in addition to being out of compliance with several Federal Banking Regulations.


Please adjust all records stating   any balance due on my past and present Visa accounts to reflect the current credit balance only.  Also, please update day ph. Gordon: The minimum payment is 1% of your balance and any finance charges and applicable fees. The system will not allow the rate to change until the cycle closes and a new cycle starts.



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