So if you feel that you can get better connectivity, better rates, and better Data transfer in a different operator than your current one, you can switch to that one at just Rs 19. This service is expected to be available in Metros and Category A circles by January 1, 2009. It would be then forwarded within two days to the MNP service provider who in turn will allow the change of your mobile operator. The new operator will telephonically inform the customer of the exact date and time the change will happen. Post-paid customers will have to clear all outstanding payments before they can change their operator.
As stated in CXO Today, the industry estimates that about 25 percent of current mobile users would opt for MNP, of the 450 million mobile subscribers across the country. I want to change from BSNL pre-paid to airtel or vodafone, because of BSNL’s bad network. When text messages are sent in TeamSnap, we utilize true SMS for most of our customers in North America. In order to receive alerts via SMS, please login to your team’s account and click on the Roster Tab. If your company is still not on our list, we either have not been able to obtain an SMS address or they do not provide one for their customers.
Though you can receive team messages as text messages, we recommend using alerts if you’re an iOS customer.
NOTE:  Mobile providers in the UK and Australia are no longer providing this free service to their customers, so TeamSnap text messaging is not available in these areas. The cyber threat world is changing fast and hackers have their sights squarely set on the financial industry, so here are five security practices your firm had better get right. Engage a real-time intrusion detection and mitigation system for both your on-premise and cloud environments.
From our perspective, the cloud is now a tried and tested infrastructure environment that is acceptable to the institutional investor community.
Where managers need to spend their time is deciding on the best cloud provider to work with, as opposed to thinking about whether or not they should use a cloud provider in the first place. There are clear indicators to look for and expect from a cloud services provider with whom you wish to entrust your firm's technology lifeblood. When entering into a new partnership, you want to feel confident that the other side understands you and appreciates your unique qualities.
One of the great benefits to leveraging an outsourced cloud provider is that it checks off an important box on your task list. We're all concerned about the potential for a security breach to wreak havoc in a business setting, and preventing such an occurrence is not an easy feat. The typical auto-reply includes a brief explanation of why the recipient is out of the office, an approximate date of return and who the sender can alternatively contact. Auto-replies that disclose travel details pose a physical threat as they provide criminals or intruders with the recipient’s whereabouts. Perhaps this person is the safeguard to financial records, or a security officer at the company’s front entrance.
Out-of-office notifications enable attackers to expand their reconnaissance of an organization.
Cybercriminals can target the alternate contact provided in the automatic response for a spear-phishing campaign, which typically involves an email, IM or text message requesting you to verify information by clicking on a link or completing a form.
Following is an example of the type of phishing or imposter emails that enter employees’ inboxes. Paul defined cybersecurity and scalability as two primary technology considerations for new managers. Paul continued to place emphasis on customized IT, stating that when it comes to outsourcing, it is imperative that a firm carries out proper due diligence in choosing a provider to meet the firm’s unique needs. In addressing the SEC’s increasing cyber expectations, Paul noted the importance of having a Written Information Security Plan (WISP) in place. In addition to WISP development and implementing additional policies (Access Control, Personal Information Security, Incident Response, etc.), and, of course, employing layers of security across infrastructure, employee awareness and training is the last critical piece of the puzzle. Paul concluded by describing the five most common mistakes new launches make during the start-up phase, and how to avoid them.
You haven’t fully considered the multiple roles technology plays in your current work environment.
At the heart of authentication is controlling access to ensure individuals only access the information they need.
As part of Information Security Planning, firms should also identify applications, services or websites that require at least one level of authentication (e.g.
Knowledge based, which centers on something you know such as a password or answer to a security question.
Possession based, which is linked to something you have such as a cryptocard, mobile device or ATM card. Speaking of a second authenticator, multi-factor authentication is established by requiring two of the above factors. Putting a specific two-factor authentication product in the spotlight, Eze Castle Integration has added Duo, a two-factor authentication tool, to our Eze Managed Suite offering to provide an added layer of security and protection. With Duo, users leverage their smartphones for authentication, eliminating the need to carry extra devices, like tokens, fobs and key cards. But there is another trap you should be wary of, and that’s the one hackers are setting for you right now. A cyber attacker will send you a message that appears to be from a reliable source, prompting you to open it. In traditional phishing, cyber criminals send out messages to millions of users trying to infect as many users as possible.
Many firms create a 10-20-page written information security plan that formalizes the definitions and policies that govern the creation, access, and deletion of confidential information and computing services.
Regulatory Risks – Following the right security practices will enable you to achieve clean audits from industry and government regulators. Personal Email – Even if your employee is following all of your processes and practices with work-related email, you could still be vulnerable if her private, personal email is breached or corrupted. By developing an internal culture of security, the organization does far more than deploy and configure bits and bytes. The cybersecurity landscape is constantly changing and today the cyber threat actors range from organized crime to state sponsors. When it comes to advanced persistent threats, the cyber criminals often use targeted social engineering tactics including spear phishing.
Real-time intrusion detection and prevention systems that include 24x7 monitoring by security experts are a key defense in finding and stopping network intruders. Show investors that you have a 3+ year budget for working capital without any performance fees. Make sure to properly allocate expense and investment opportunities if you decide to launch a single investor fund or separately managed accounts. When it comes to seed arrangements, pick the right partner and put parameters around potential issues that could arise.
Become familiar with the changing expectations on the cybersecurity front, from both investors and regulators. The Cybersecurity Interpretive Notice applies to all membership categories--futures commission merchants, swap dealers, major swap participants, introducing brokers, forex dealer members, commodity pool operators and commodity trading advisors.
But whatever approach is taken, the Cybersecurity Interpretive Notice requires Members to adopt and enforce an information systems security program (ISSP) appropriate to its circumstances.
Description of ongoing education and training related to information systems security for employees. NFA recognizes that some Members may face a significant challenge implementing ISSPs by the March 1, 2016 effective date, and any programs that are adopted will be refined over time. Eze Castle Integration’s Cybersecurity Practice Team is available to create Written Information System Security Programs for firms. Operating capital may be limited in the first few years after your launch, so careful budgeting and long range planning will serve your firm well. Governmental oversight of the financial industry has evolved dramatically in the last decade. Apart from registration, you should also determine if there are any legislative implications for your new firm. Since 2014, cybersecurity preparedness is also a critical area of focus for regulatory bodies. Cloud services offer more flexibility than traditional infrastructure models and, beyond cost-savings, can reap rewards for new launches. Of course, one of the greatest benefits to using an outsourced cloud service is professional management and monitoring. Beyond infrastructure safeguards, it is critical that firms implement policies and procedures to protect firm and client assets.
While the list of considerations is surely long for new hedge fund managers, we've whittled it down to 10 Keys to Launching a Hedge Fund Successfully - a guide for new startups to use when setting off on their new journey. We at Eze Castle Integration have identified the top four reasons why backups are critical to not only a firm’s growth, but also their survival. The Securities and Exchange Commission (SEC) has instituted regulations on the storage of financial records and electronic communication, and financial industry regulatory agencies such as FINRA now provide standards and guidance information on potential threats. The reasoning behind these recommendations is the volume of things that can go wrong with your data storage solution.
Regulatory and compliance organizations recognize the necessity of data security and advocate for firms to have a comprehensive backup solution in place.
As reported by Gartner in the 2015 Gartner MQ Report for Enterprise Backup Software and Integrated Appliances, by 2017, the number of enterprises using the cloud as a backup destination will double, growing from twelve percent (12%) today. Consider the impact to your business if you lost the data held in your CRM, financial, or reporting systems. Backups should be an integrated part of not only the IT department, but of the overall business strategy. Businesses invest large amounts of time, money and resources into their operations; however, most are lacking a plan to protect this hard work. Because the security of data is imperative, it’s critical that firms choose the right provider to maintain tight control and visibility over business critical information. In some cases, however, insurance coverage has not satisfied the demands of firms and instead left them feeling scammed a second time.


One example of this comes from Texas where a manufacturing firm is suing their cyber insurance provider for refusing to cover a loss that came at the hands of a phishing scheme. Situations like these are reminders for Chief Financial Officers and Risk Officers to carefully comb their cyber insurance policies to gain a comprehensive understanding of what exactly is covered – and what is not.
Given the risk landscape, it is no wonder companies of all sizes continue to be subject to increasing data breach liability, both in the form of single plaintiff or class action lawsuits and regulatory investigations and proceedings.
Plaintiffs in data breach class actions typically allege that businesses failed to adequately safeguard consumer information and gave insufficient and untimely notice of the breach.
Companies affected by a Cyber breach may also face liability to third parties, which may result in defense costs, settlements, judgments and, sometimes punitive damages. It seems that every hour emerging innovations and dynamic social platforms open the threshold of new opportunities to share and attain information. When it comes to social media engines, when did people become the mindless machines pumping out sensitive information?
Think of other websites you frequently utilize that require passwords and personal details. We select these Q&As to safeguard our personal accounts, but overlook other platforms we might have shared this information on previously. Now you can keep your old mobile number intact while enjoying the services of the operator giving the most value for money.
TRAI has indicated that the amount to be paid by the subscriber shall not be more than Rs 19 per change in operator. If you are able to obtain this email to SMS address, we would be happy to support the phone provider you list. These foundational layers of security include anti-virus protection, network firewalls, web filtering and strong password policies.
Be sure to track and observe all network actions to be aware of breaches, attacks or unauthorized access of sensitive information. It is essential that companies authenticate firewall configurations and anti-virus patching, network device security and evidence of criminal activity.
A firm must train employees on handling confidential data and define their responsibilities around cybersecurity. They have become very thorough in their operational due diligence process, understanding exactly what cloud providers provide from an operational, management and security perspective. Employee awareness and training are arguably the most important factors in preventing a workplace security incident, but let's not overlook the technology must-haves. To let your clients, partners, colleagues, and the like know that you won’t be able to respond to their emails, you create an out-of-office message. You may also list your chain of command and if you manage multiple departments, perhaps include the names and contact information for each division. Regardless of whether location is provided, one can link travel dates to a popular financial industry trade show. Criminals can deduct from this message which key personal are not present onsite, exposing a gap in the hedge fund’s security posture. We hear and read stories too often about employees being victims of social engineering schemes. Enacting and employing policies to mitigate security risk is critical, but documenting those policies is equally as important -- not only to meet the demands of the SEC, but to demonstrate to clients and investors that your firm takes cybersecurity preparedness seriously. Policies can be documented, Paul explained, but if employees are not trained to identify and mitigate cyber risks, the policies will be ineffective in protecting a firm. In reality, a successful approach means negotiating, purchasing and deploying multiple systems from multiple service providers. Before you commit to any tech solutions, envision how your fund will look in the long term. Consider the work you’re doing as an employee, and consider which systems supported that work.
Acknowledge that you will require IT systems to build servers, manage networks, and handle day-to-day needs. With stories of password compromises becoming more common it is important to understand the types of authentication factors available and good computing practices. This is the most commonly used authentication factor and potentially the weakest if strong password and change requirements are not enforced.
When using a mobile device, for example, a one-time password (OTP) can be generated to provide access for only one login session or transaction. Apple notably introduced inherence factor authentication with its iPhone TouchID biometric fingerprint reader. This means that in addition to providing a password for access, a user would also need to provide a separate PIN number, for example. Duo combines modern two-factor authentication with advanced endpoint security solutions to protect users from account takeovers and data breaches. Phishing is a psychological attack used by cyber criminals in order to trick you into giving up personal information or taking action.
If the email appears to be from a legitimate organization but the address is a personal account (Gmail, MSN, Hotmail, Yahoo) it is probably an attack. If your friend or colleague sends you a strange message, their account may have been attacked. That can be everything from a definition of personally identifiable information (PII), a description of user access privileges and roles, or policies regarding USB thumb-drives.
It commits to defining and following thoughtful, far-ranging policies to eliminate the needless internal vulnerabilities that often go unrecognized. APT intrusions are often focused on high-value information and sectors such as the financial industry. In a spear phishing incident, criminals target specific companies or individuals and conduct background research to compile employee names, titles and contact information. Not only must emerging managers evaluate traditional deployment strategies, but consider current factors influencing the financial landscape. There was quite a bit of content discussed during the 1-hour event, so we’ve pulled out some key takeaways. Target those who have a history of being receptive to founder share class and who may offer lower management and performance fees. Recognize where the private cloud has an edge: high-touch, industry-specific service and support, scalability and application integration, and security and compliance. Value is derived from knowledge of the application, knowledge of business, and having a dedicated support team. The NFA's Interpretive Notice to NFA Compliance Rules 2-9, 2-36 and 2-49 entitled Information Systems Security Programs requires Member firms to adopt and enforce written policies and procedures to secure customer data and access to their electronic systems. Executive-level participation and annual review of the information security program is expected. NFA expects to devote appropriate resources, such as providing additional guidance, to assist Members as they develop and implement their ISSPs. Don't forget to visit Hedge IT on Thursday as we reveal the last of our key considerations for starting a hedge fund. Hedge funds, private equity firms and registered investment advisers now operate in a world where they are beholden to regulatory bodies with growing expectations and requirements. The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, which redefined the registration requirements for hedge funds, also set forth new reporting requirements and standards for safeguards. With the prevalence of cyber threats and attacks, the SEC’s Office of Compliance and Examinations (OCIE) has incorporated cybersecurity into its examination targets.
Firms can add users nearly instantly – a welcome benefit for startups looking to ramp up quickly. You can do this by conducting employee awareness training to keep all users informed and educated about the cyber environment and the threats that may arise. And be sure to come back to Hedge IT later this week when we'll be sharing an excerpt from our brand new whitepaper on the same topic! Regulatory agencies and investors now expect businesses to have backup solutions and comprehensive record-keeping practices. In addition, international regulators such as the FCA, a financial regulatory body in the United Kingdom, are also demanding firms to have a data backup solution.
From hardware failure, software corruption, virus or network security breaches, to natural disasters and human error, the threat to your data is endless. Businesses that demonstrate that their data is secure and backed up have a competitive edge when security questions inevitably come their way.
And by 2017, seventy-five percent (75%) of organizations will have replaced their remote-office tape backup with a disk-based backup solution that incorporates replication, up from forty-five percent (45%) today. A SMB Disaster Preparedness Survey by Symantec found that downtime costs small businesses an average of approximately $12,500 per day and medium businesses $23,000 per day. Eze Castle partners with KeepItSafe, a leading provider for managed online backup and recovery, to deliver our Eze Vault services.
As hackers become savvier and cyber schemes more elaborate, many firms are relying on cyber liability policies to add an extra layer of protection.
Governments are facing an unprecedented level of Cyber attacks and threats with the potential to undermine national security and critical infrastructure.
Negligence, breach of fiduciary duty and breach of contract are just some of the allegations that a company may face as a result of a systems failure or lax security that compromises the security of customers’ personal information or data. Companies may also face class actions from banks and credit unions seeking damages for administrative expenses, lost interest, transaction fees and lost customers.
For example, 25 class action lawsuits were settled in the wake of a retailer’s 2007 data breach involving the theft of data related to over 45 million credit and debit cards. Third parties bringing lawsuits against businesses for damages are increasingly seeking to expand the nature of injuries and remedies sought in light of early case law which determined that there was no injury in fact sustained by the Cyber breach and thus no standing to sue. The enactment of ITERA and the growing recognition in the business community that time spent repairing credit may constitute an injury in fact, may create an increased willingness of courts to find consumer standing to bring such actions and thus an increased liability risk to businesses. Typical data requested from social sites may include your full name, age, sex, birthday, relatives, photos, account access, etc. Conceivably, if you scroll through your status updates and photos on Facebook you could find all of these personal facts. This is due to MNP or Mobile Number Portability, the Telecom Regulatory Authority of India (TRAI) has finally fixed the rate for Mobile Number Portability in India. Beyond monitoring, you need an established incident response team and plan that can swing into action if a breach is identified. You'll want to know where vulnerabilities exist before implementing additional security measures.


One compromised computer can infect an entire organization, so at least annually, employees should complete security awareness training on a range of topics. And while the thought of hosting IT offsite was once a worry for allocators, today's investors find comfort in knowing hedge fund and alternative investment firms are focusing on their investment priorities and leaving the technology decisions to the experts. This has allowed managers to become much more comfortable at appointing a cloud provider to deliver an infrastructure that will perform well in any type of trading environment. Although this may appear innocuous to the untrained eye, those who are well-versed in information security, or simply read the latest cybersecurity headlines, would immediately cringe at the various red flags. As their knowledge roadmap of your organization expands, so too do their odds of attaining trust from within. From downloading a malicious virus to falling for a wire transfer scam, these occurrences not only have financial implications to an investment firm but can also impact an employee personally and directly. Note the sender email address, which includes Eze Castle Integration’s domain, the balance due amount and the type of company (medical) sending the invoice.
One of the most common mistakes new launches make, according to Paul, is assuming that they only require the basic bare minimum in terms of technology. Brand and reputation, long lasting relationships with clients, and industry experience are some of criteria Paul feels are most important when selecting a service provider. The goal of a WISP, Paul continued, is to protect the confidentiality, integrity, and availability of critical information, information assets and sensitive materials for your firm and those of your clients. Firms should require passwords to be at least 12 characters in length, changed at least every 90 days, and not be reused. Another place this factor is common is for granting access to a data center – firms may want to use biometric screening as a second authenticator. Oftentimes the email domain will be missing a letter or have letters reversed, so you'll have to pay close attention.
Also, hover your mouse over the link before you proceed to make sure that it is taking you where it claims to. The bank believes hackers executed a hack that allowed $81 million to be taken from the bank’s foreign exchange account at the Federal Reserve Bank of New York.
And the way that starts to happen is through systemic and comprehensive training practices. Prepare an institutional set of documents up front if you are looking to attract institutional money versus high net money.
They include risk assessment, governance, training, access control, vendor management, and information sharing.
Additionally, firms must provide employees training during the onboarding processes as well as periodically during employment. For example, system safeguards such as data protection, disaster recovery measures and email archiving are requirements under Dodd-Frank. Having released two extensive questionnaires and several risk alerts focused on security, the SEC has made it clear to investment firms that they will be investigating the practices employed at firms and increasing expectations for the future.
Startups have a variety of options when it comes to settling on their technology infrastructure.
Users can gain access to email, file services and applications from virtually anywhere, and built-in disaster recovery provides confidence that everything is protected from the inside out.
Users should understand how security threats may present themselves (phishing schemes, social engineering, etc.) as well as how they can become cybersecurity assets to your firm. Successfully operating a new startup beyond the first year is a feat many managers struggle to accomplish, therefore it's critical for emerging managers to gain a full understanding of the industry that awaits them and the hurdles they should expect to face. Understanding the need and importance of implementing a backup solution can add instrumental value to your business. With today’s financial services companies managing exponentially growing volumes of sensitive data, the risk of loss grows as well.
If something were to happen to the data center where your production system lives, you can resume operations in DR.
Having a third-party backup solution provides geographic diversity of data assets, which is key for a complete business strategy. Recently, KeepItSafe highlighted the success of a backup and recovery case when a company’s servers crashed, and with it, so too did their records of billing history, accounts receivable and accounts payable. Similarly, businesses across a wide range of industry sectors, particularly those in the health care, retail and financial services industries1, are exposed to potentially enormous liability and costs as a result of Cyber incidents and data breaches.
Increased regulation at federal and state levels related to information security and breach notification is expanding the legal avenues that may be pursued. Behavior quizzes offer entertainment to discover your celebrity and fairytale doppelgängers, or breakfast food and ice cream personality matches. These sources generally ask us challenge questions as an additional level of security, such as, the make of our first car, hometown city, high school mascot or nickname. It’s not about not trusting your employees, but more so about not trusting the technology behind those employees. Beyond industry experience, take note of a service provider's reputation in the industry. Wouldn't it be easier to engage with a provider that features solutions and services to complement your firm's entire IT foundation? In selecting a cloud services provider, you want a partner who can grow with your firm, even if today that firm is only made of a handful of employees.
Hackers will attempt to convince an employee to breach normal email security procedures or trick them into downloading malicious malware, spyware or codes. You may (and hopefully do) have advanced email security mechanisms in place, but you still have to train your employees because scams are only going to get more sophisticated. He urges new managers to pick an IT solution with operational growth in mind -- considering the business not at the onset, but in three to five years.
It appears that the initial point of entry for the hackers was a spear-phishing email, potentially sent weeks before the fraud took place, which allowed the criminals time to remotely monitor and probe the bank’s networks without detection.
Obtaining such details and observing communications provides criminals with the tools to mirror email addresses, website URLs and dialect.
Regardless of the assets your firm is launching with, you will be expected to have sophisticated and comprehensive policies and procedures in place from day one to combat cyber threats. With the birth of cloud technology, firms can save on upfront capital expenditures and host their infrastructure in the cloud – providing flexibility within those startup budgets. A reputable cloud services provider not only provides world-class infrastructure and resiliency; it also assumes responsibility for the management and daily maintenance of your cloud environment.
Investors also have high expectations, and before they will even consider allocating money to your firm, they want to understand what protections you’ve put in place to protect their assets.
However, if something is deleted in the production environment, that action is typically mirrored, thus deleted in DR as well.
DR allows the rapid recovery of IT operations while cloud backups provide another layer of protection by leveraging a third-party vendor to secure your data in an alternative location. More recently, in 2014, two major retailers reported that the total costs of data breach and related class action lawsuits (less expected insurance recovery) was estimated at $63 million and $191 million, respectively.
In 2014, the agency issued a press release announcing its 50th Data Security Settlement on behalf of consumers. To partake in this social extravaganza, we hand over our personal information freely, forgetting its value somewhere between each hashtag and viral post. The less data employees can get to, the less damage can be done via an internal breach or external hack.
If their resume touts long-standing relationships with clients just like your firm, that's a telling sign. Think: disaster recovery, email archiving, information security planning, telephony services. If all goes well, that number will grow over time, and you'll need an IT solution to grow along with you.
Fortunately, experienced IT providers have the ability to invest heavily in security protections that can detect and prevent outside cyber threats and can even help train your staff to ward off internal incidents.
The service provider should not only address day-to-day operations but also anticipate potential problems down the road. Phishing now refers to any message-based attack, whether that be email, IM, or on a social media network. The end result is the criminal’s identity masqueraded as a legitimate, trustworthy source. Be sure to enable your firm’s processes to comply with SEC recommendations including risk assessments, infrastructure practices, policy documentation, etc. With hackers savvier than ever and financial firms as known targets, it’s critical that firms establish a comprehensive approach to security to not only meet investor and regulatory demands but also to protect firm assets and mitigate business risk.
Backups, on the other hand, create an offline copy of your data which is not accessible except to restore, sometimes utilizing a third-party vendor to store that data in an alternate location. The importance of protecting this data is interconnected to the importance of the overall operations of the business. And, this year, two major health care companies are separately facing several lawsuits as a result of data breaches that reportedly exposed the personal records of 80 million and 11 million people, respectively.
One of those settlements involved the much publicized 2006 settlement with a data aggregation company wherein the company agreed to pay $10 million in civil penalties and $5 million in consumer redress for time customers may have spent to monitor and repair their credit following a breach that exposed their personal information. Federal laws, such as the Health Insurance Portability and Accountability Act, the Gramm-Leach-Bliley Act and the Fair Credit Reporting Act, have requirements to safeguard the privacy of personal information, and some states require notification to the state attorney general.
If not forthcoming, you may open up your firm to serious regulatory and criminal prosecution. Your cloud services provider should act as your trusted technology adviser and, as such, give you the flexibility and time you need to focus on your investment priorities without worrying about security updates and patch controls. If access to a file was lost in both production and DR, backups grant the ability to recover the data and continue business as usual. This is an example of a successful case; however, many businesses lacking a backup solution are not so lucky.
While these matters have yet to be resolved, the anticipated costs of litigation and settlement may set records. Given this ever-evolving and regulatory landscape, companies should expect an increase in third-party liability claims led by federal regulatory agencies as evidenced by a March 2015 federal court decision involving a large hotel chain wherein the court held that the FTC has regulatory authority to enforce data security practices.



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