Assertive staff are extremely lucrative to companies because they can express themselves freely, get things done, don’t take no for an answer (which is useful when dealing with clients) while at the same time appear polite, professional and fair.
This course contains many practical, step-by step guidelines on how to approach others and construct sentences to get maximum results.
The best approach to master assertive techniques is to go through case studies, participate in practical exercises and keep repeatedly performing the skill until it is completely memorised. Optional content and exercises are provided which you can use to extend the course to more than 1 day. The philosophy behind this course is to help the delegates to practice these daily encounters in a controlled environment using a variety of powerful exercises on assertiveness and communication skills that help the delegates put together effective words and mean what they have in mind to get results.
Many delegates may know what they ought to do, but when it comes to it, they may feel paralysed and helpless. Once payment has been processed, you will receive instructions by email and will be given links to the download pages.
Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development. We can also provide this training course for your staff or your organisation anywhere in the UK. Our patterns of behaviour are fairly deep seated so becoming a very assertive person in adult life is difficult if you haven’t had much practice.
So this programme explores how to actively create the impact you choose without needing a personality transplant!
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Free trainingFrom time to time we're happy to offer free places on our public courses to deserving cases. Training Edge has highly proficient trainers for leadership, motivational, personnel development and technical skills. Note: This course is also presented as an in-company package, or at client preferred location. How many times have you told yourself that you could have done better when handling a conversation only to repeat the same mistakes again?
Delegates will learn about the right attitudes, body language, styles of communication and psychology behind manners such as passive-aggressive behaviour.
This approach which is used in this course allows the delegates to learn the content fully during the course and leave the course knowing that they can confidently address real-world challenges as they appear. The course contains optional content and many practical exercises which you can use to easily extended the course to cover more than one day. We are engaged in different conversations everyday and use ever more sophisticated ways to communicate with our friends, family and colleagues. This course will be incredibly useful for anyone who has ever wondered he or she could have done better in a previous conversation.
Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results. Download our training resources and extend your portfolio to meet market demand and deliver state-of-the-art interactive training courses. Being able to choose your response to any given situation rather than adopting a knee jerk reaction gives you more control over the impact you have, and behaving assertively without spilling over into aggression is a great skill to acquire.

Our Personal Impact and Assertiveness Training Courses take place in London and Manchester. Our range of high quality modules designed to support the face to face training and to stand alone.
This course has been delivered globally and locally to the Major Oil and Gas Companies, Singapore Armed forces, Ministry of Manpower; Universities and MNCs.
Handling other people, whether they are aggressive or passive, is something we all need to do no matter what we do in our jobs and doing it well consistently requires a skill. If you run the course for more than one day, an exercises included in the course allows you give homework to delegates which you can subsequently use the next day to see how well delegates have learned the skills discussed in the course. The more opportunity to communicate, the more we need to know how to effectively express ourselves and handle all sorts of communication challenges.
Instead, exercises are designed to teach them the sequence until they absorb the material in their long term memory through repeated use. For example, it is not always easy to assertively say no, but then if you know how to say it correctly it may not be that difficult.

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