The first was a phishing attack and later it seems like there may have also been some account hijacks. Thus far the full nature of the attack is not known but users’ contact lists were used to send emails out, urging recipients to click on a link which one can only assume would have been either spammy or malicious in nature. Telecom New Zealand responded a few hours ago by tweeting a link for users who may want to change their password, though I can’t help but think they should have been a bit more forceful in saying users should change their login credentials!
As they go on to say, regularly changing passwords is always a good idea, even if you think they are totally secure.
About Lee MunsonLee's non-technical background allows him to write about internet security in a clear way that is understandable to both IT professionals and people just like you who need simple answers to your security questions.
I am an InfoSec Professional, a writer for Comparitech and the Social Media Manager for Brian Honan's Security Watch.
I am the winner of both the Best UK & the Best EU Personal Security Blog at the European Security Blogger Awards 2015. Xtra customers that access email via third-party clients need to change settings as SSL becomes the default setting for the platform. Telecom Retail CEO Chris Quin acknowledged today there may be some inconvenience to those customers who need to change their settings, but said the sooner that additional security can be applied to protect customers email online, the better:“We’ve been contacting affected Xtra users by phone, SMS, email and post, and while we’re pleased to see a number of customers have chosen to make the change themselves, there is still a way to go. This page will help you sign up to Yahoo Xtra email so you can get started and use your email. As a Spark Broadband or Dial-Up customer you will receive one free Yahoo Xtra email account.
If you have mobile broadband, please call our Broadband Helpdesk on 0800 22 55 98 to set up your Yahoo Xtra email account. With a Yahoo Xtra email account you'll now have access to our online Premium Services, and you can have up to 10 Sub Accounts for your email. First we'll show you how to access your email through a web browser (webmail), later we'll show you how you can access your email from an application like Outlook or your mobile phone.
Note: For security purposes you may be presented with a CAPTCHA code you need to fill out to access your emails.


If you need a separate email address for online forums and running online surveys but don't want to give out your main one, consider a Disposable Email Address.
Before you are able to send emails from a non-xtra email address through Yahoo Xtra mail, you will need to set it up in your account and verify it.
We have started contacting some Yahoo Xtra email users to help update their security settings (SSL) for Yahoo Xtra email. Note: If you have your broadband or dial-up with us then you can also take advantage of our free Security Suite - check out our Premium Services for more. You will also need to update your Yahoo Xtra email password on your mobile and any email applications on your computer - Update my Yahoo Xtra password in my Email Application. If you have any problems with your secret question or Date of Birth, please Contact Us and have your Spark Account number handy. If your have forgotten the answer to your secret question, or suspect that it or your date of birth are incorrect, please Contact Us. We will need to verify your details before we can solve this problem, so please also have your Spark account number handy. Receive any incoming email to this account including email alerts or verification requests for any online services you used this email address for e.g. Your Yahoo Xtra account does include access to additional premium products and services, such as the Spark Security Suite. When you deactivate your Yahoo Xtra email account, all content available in your mailbox will be deleted at the time the deactivation request is processed. Spark Security Suite powered by McAfee, which includes 5 Free Spark Security Suite licenses. If you have any Sub Accounts set up for your family, friends or colleagues these will also be deactivated when you terminate your Yahoo Xtra email account. Any aliases set up for your Yahoo Xtra email account, will also be deactivated when your deactivate request is processed. When you deactivate Yahoo Xtra mail you will no longer have the address and no one will be able to email you at that address.


Xtra email account holders are being urged to change their passwords after two incidents came to light.
Also, remember not to use the same password for every online account you possess – if you do then a hacker only needs to compromise one of your accounts and then they can, technically, gain access to all of them. Most of the content here is about using Webmail - which is accessing your email inbox in your browser from the Yahoo!
Outlook, Windows Mail) or check your emails on your mobile phone or tablet, check out Setting up Xtra email for the first time.
These can be used for your family or different household members so that they have their own email addresses.
Email will be delivered to your Inbox, requires no setting up in Outlook and if it starts getting spam or you no longer need it, simply delete it. Ensure that all devices and applications using your username for email are updated with the new password. TradeMe or Facebook, or as an alternate security verification email for other email products such as Gmail.
We’re confident this setting change will further assist that effort, but we encourage all email users to keep their wits about them and consider how they can play a role in preventing the circulation of spam.“This means never clicking suspicious links contained in emails, which can perpetuate spammers’ activity, even if the email appears to come from a friend or family member,” he added. You also retain control of them from your main account, handy for those that have younger members in the family. SSL (secure sockets layer) is a standard used by most leading email providers and protects your messages while they travel between senders and receivers.
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