Paul Boustany works for IBM Rational's marketing engineering group and specializes in change and configuration management tools. See also Part 3 of this series, a tutorial intended to guide you through an online demonstration of IBM Rational ClearCase.
Product manuals, installation guides, and other documentation are available in the IBM Rational Online Documentation Center. Whitepapers, analyst reports, and datasheets for IBM Rational ClearQuest are available here. IBM Rational software has helped thousands of companies worldwide achieve success in their software development efforts.
The first time you sign in to developerWorks, a profile is created for you, so you need to choose a display name. Keep up with the best and latest technical info to help you tackle your development challenges. If you are in the market to get or change out your phone system it’s inevitable that you’ll hear the term Unified Communications (UC) thrown out as a feature or spec.
Presence Indicator: Indicates when a staff member is busy or free via a computer or other device. Video conference: Integration of a video conference device to your phone system or service. So, with the right system you can check your computer and confirm a staff member is free via a presence indicator, collaborate with them via IM, switch to a phone call on the fly, add a video conference with your satellite office and leave a VM with another employee who’ll receive it in their email, letting them know they missed the meeting. To get the UC features, do you need to purchase additional phone equipment, such as a fax server, software or licenses?  Do you have the right cabling in place for the Phone system to communicate with other devices via IP?
Once you have the information needed, you can make an informed decision of whether the cost and hassle of installing and managing is worth the benefits that UC bells and whistles bring. Your display name must be unique in the developerWorks community and should not be your email address for privacy reasons. What you don’t get from the advertisings is a clear definition of what it is and what it can do. You’re just left with a vague impression that its great to have and will change your business for the better.
Most new business phone systems from 3 years or less include some form of Unified Communication feature.  This includes traditional PBX, in house VoIP systems and Hosted VoIP service managed by a carrier. When you add email and IP, you are dealing with a different knowledge base that the phone installer may not have.
Also, the two things to consider that are not outright obvious are that you may get charged for each person that will be using UC features.
The information below will give you a simple breakdown of what you need to know so you can go in asking the right questions.
UC is relatively new because in most cases it relies on Internet (IP) technology to communicate and link all three different media types.

Also, they may require that you have an IT person set up, configure, or provide information to get the phone system to talk to those other communication technologies, like your email.
Secondly as you grow and add staff, how much will it cost to get them on the phone system with the UC features?
For example, a fax that is sent  to your phone system will be converted to IP and sent to your email service as an image. By running saved queries, the Project Lead can quickly identify which change requests or defects need immediate attention. You also set the Priority field and enter a note saying to further explain the change request. Modify (record) dialog box - Notes tabClearQuest hooks can fire when an action is performed.
In this example, once the Modify action is complete, the notification hook could execute any Email Rules associated with the change request. With strong organization and communication channels, the development team can stay in synch and react quickly to new information.Now you can use ClearQuest directly from within the Eclipse environment to review the tasks you need to do. We will start by creating a new query for the developer Alex that will run each time he logs into ClearQuest. Starting a new personal queryFrom the Query Wizard, select the record type Defect and give the query a name like Alex_defects, and click Next.Figure 7. From the left pane, double click Headline, ID, Owner and Priority, and click Next.Figure 8.
This activity-based approach to change and configuration management helps developers to work on the right versions of the right files. It allows them to create collections of file versions, or "change sets," for each individual change. This enables developers to manage their work at the task level, instead of managing individual files.
Quality assurance (QA) engineers can quickly see and validate what has changed between builds. And project managers can more easily track and assess project status.Click on the ClearCase perspective. Selecting a projectIn the Specify UCM Streams step of the wizard, select the checkbox to Create a new development stream.
Creating an integration viewWhen prompted to use the Clearcase View Configuration tool to load the views, click Yes.Figure 18.
Loading the viewsIn the ClearCase View Configuration dialog box, Click the checkbox to Show all VOBs (includes private VOBs), then select the root of the CLSICS_comp1 VOB and click OK.Figure 19.
Adding the load rules for the viewAfter choosing your view's configuration, you must select which assets you want to work on. Once the selection is made, your local workspace becomes populated with those files and directories.Figure 20.

You should see the file displayed in a browser window, and verify the two spelling errors in the headline. Opening a Resource perspectiveIn the Resource perspective, click the File menu and then click ImportFigure 25.
Importing the projectUnder Select an import source, select Existing project into Workspace and click Next.Figure 26.
Checking the file back inNow the file is checked in to the VOB.Delivering the activity to the integration streamWhile we've made the necessary changes in our own work area, the changes haven't yet been propagated to the project.
Teams want to take this step before completing the deliver operation because they have the opportunity to cancel rather then complete.However, our changes look good, so we can complete this deliver operation.
Because our UCM project is integrated with Rational ClearQuest, we are automatically transitioning the RCQ defect to the next stage of the workflow. By taking a look at the version tree of the file, we can get a graphical picture of what happens during the deliver process. Other work such as manufacturing, product support and new product development activities can then start with this new baseline.You may be familiar with a software development organization where there is one well-identified product with multiple releases already supported, and new releases every six months. Rational ClearQuest software manages the full range of testing activities from test planning, to test execution, to the capture and analysis of test results.
Test cases can be created and associated with specific test plans.In this case, we will do a simple desk check for validation of the defect. It is very easy to review the changes directly from the change set information that has been collected with the defect report.
By right-clicking on any of the files in the change set, you can execute many common operations, like looking at the history of the file or comparing the changed version with a predecessor. In this case, you choose to compare the new version of the source file with the version that existed before you started the change.
You see that the proper change has been made.Having confirmed that the proper fix has been you completed, you need to change the defect report to indicate that the fix has been validated. The Validate commandThe Validate action requires that you sign the record before proceeding. The closed recordYou have now completed the lifecycle for a change request through various roles, from assigning by the project lead, through opening and resolving by the developer and validating by the tester.Creating a new baselineYou are now ready to incorporate the latest delivered changes into a new baseline.
To create a baseline with the latest activities, right-click over the Integration stream (CLSICS_CD_Int) and select Make Baseline.You have the option to create either an incremental or full baseline. The incremental baseline is more efficient because it tags only the objects that have changed since the last full baseline.
For this exercise, we will create an incremental baseline.You also have the option of accepting a default name or specifying a name for the baseline.

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